Frequently Asked Questions

Production time is 5-7 working days. Please also note the Question on “how will we send the puzzles”. Please contact us for urgent orders.

Preferred size is 2Mb or more.Preferred ratio is 2:3 (rectangle).

Preferred formats:

Preferred sending mediums:

PS. Generally photos retrieved (downloaded) from social media (e.g Facebook or Instagram) will not have a good quality.

Yes, you can. Depending on the compatibility of your photographic software it should be no problem.

The price to all the major cities and towns is $20 (max 2 puzzles) for overnight courier. More than 2 puzzles will incure an additional cost.

You can also collect your puzzle from the Picture Puzzles branch in George where we are based.

Yes you can. We will e-mail you the voucher with a unique voucher number which you then can print and give to a friend.